Visit

K20
Grabbeplatz 5
40213 Düsseldorf

Reaching us
Book a tour

Joseph Beuys Mar 27 — Aug 15, 2021

Opening the Space Mar 27, 2021 — Aug 22, 2021

K20 Collection

K21
Ständehausstraße 1
40217 Düsseldorf

Reaching us
Book a tour

Opening Hours

Tuesday – Friday 10 am – 8 pm
Saturday, Sunday, public holiday 10 am – 8 pm
The Kunstsammlung Nordrhein-Westfalen is closed on December 24, 25 and 31.

Extended Opening Hours

Current information

Measures for containing the Covid 19 virus

K21 is currently closed. The K20 at Grabbeplatz is open again since March 27 with the exhibition „Everyone Is an Artist. Cosmopolitical exercises with Joseph Beuys“ (Mar 27 — Aug 15, 2021).

Already booked tickets (online or at the museum counter), as well as gift cards, are valid for one year.

Yes, you need to book a time slot in addition to your ticket. This is reasoned by § 8 paragraph 4 of the current Corona Protection Ordinance of March 5, 2021, which states that the operation of museums is only permitted with prior appointment booking and with ensured simple traceability according to § 4a paragraph 1 Corona Protection Ordinance.


Please mind:


Each visitor needs his or her personalized time slot ticket.

For simple traceability, name, address, and e-mail are recorded.


Error message:

You have the opportunity to put several tickets into your shopping basket, however, you can only book 1 time slot. If you try to book more than 1 time slot, you will receive an error message.

No. The museum does not offer any tours or on-site events. However, there are digital offers on the current exhibitions on our website as well as on our social media channels. Some of the planned events will take place virtually (e.g. as a stream).

We are delighted if you make use of our extensive digital offers on the current exhibitions on our website, as well as on our social media channels. You will find these on our webpage under “What’s on” in the section “Digital”. Through our social media channels, we will inform you about any changes and share content about our museum, our collection and our program.

Tickets

Combined ticket K20 and K21

Collection and exhibition  
Single Ticket 18 €
Reduced Admission 14 €
Students 9 €
Children (6–17 years) 4 €

Applies to a one-time visit to K20 and K21: all exhibitions and collections together, even on different days (Validity: 2 months)

To the ticket shop

Single ticket K20 or K21

Collection and exhibition  
Single Ticket 12 €
Reduced Admission 10 €
Children (6–17 years) 2,50 €

Applies to a one-time visit to K20 or K21

To the ticket shop

Reductions

Receive a 50 % discount off the full price for those aged 18 and over

Per adult ticket: free entry for a child (6–17 years)
Each additional child: € 2.50

Free admission to all exhibitions and collections in the K20 and K21
39 € (adults), validity: 1 year

Offer for families: With the purchase of an adult annual card, you will receive a one-time free children's card. Each additional child: € 9

Severely handicapped

Holders of the NRW honorary office card, the DÜSSELDORFCARD (DC) and the Artcard-Bonn

Subscribers to the art magazine art

Youth leader with JuLeiCard

Children up to 6 years

Participants in the federal voluntary service, FSJ or FÖJ

Unemployed, recipients of ALG 2 or Hartz IV

Holder of the Düsselpass

Accompanying persons of the severely disabled (identification "B" in the ID)

Students of art or art history (condition: subject note in the student ID), at the art academies, professors and staff of the art academy Düsseldorf and the Düsseldorf museums

Journalists (DVPJ, press card)

Friends and Patrons of the Kunstsammlung NRW and members of certain associations from other museums.

Holders of the Düsseldorf Art:Card, Art:Card plus, Art:Card Junior, Art:walk48, Düsseldorf artist card and art card D.A.CH.

Members of certain professional associations / professional groups: IAA (International Association of Art), AICA (art historian), ICOM incl.CIMAM, Association of German Art Historians, BDK Federation of German Art Teachers

Group prices
Card image cap

Individual group

Card image cap

School classes

Card image cap

Preschool groups

Reaching us

Please note that the museum’s shuttle will currently not be available.

K20: With underground lines U70, U71, U72, U73, U74, U75, U76, U77, U78, U79, U83 to the Heinrich-Heine-Allee stop

K21: With trams and subways of lines 706, 708, 709, U71, U72, U73, U83 to the Graf-Adolf-Platz stop

K20: towards the city center / old town. Parking in the underground car park K20 / Grabbeplatz or parking garage Ratinger Tor K21: Direction Friedrichstadt. Parking in the car parks Friedrichstrasse, Herzogstrasse, Kirchplatz and GAP 15

Entry and exit is possible in the immediate vicinity of the museum. Bus parking spaces are located on the banks of the Tonhalle.

Via underground: "Heinrich-Heine-Allee" stop <-> "Graf-Adolf-Platz" stop (U71, U72, U73, U83. The journey time takes about 2 minutes, the walking distanceabout 15 minutes (see area map).

FAQ

Webshop

At our Webshop, you can purchase online tickets for visits to the K20 and the K21. Tickets are valid for 1 year after the sale date.

Once payment has been received, online tickets are sent as e-mail attachments (PDF), and must be printed. Dispatch by mail is not possible.

Please be sure the barcode on your printed ticket is legible and undamaged.

You can register at our Webshop, or complete the order process as a guest. Available currently is payment via credit card (VISA for Master Card). Payments via invoice is not possible.

Online tickets and tickets for events booked at the Webshop cannot be exchanged or refunded.

Valid for all other articles ordered from the Webshop (exhibition catalogs, for example) is the statutory cancellation deadline of 14 days, provided products are returned this period. In such instances, the purchase price will be refunded. This is the case as well for damaged or defective products.

For technical reasons, it is not possible to cancel an order from the Webshop.

Yes, you need to book a time slot in addition to your ticket. This is reasoned by § 8 paragraph 4 of the current Corona Protection Ordinance of March 5, 2021, which states that the operation of museums is only permitted with prior appointment booking and with ensured simple traceability according to § 4a paragraph 1 Corona Protection Ordinance.


Please mind:

Currently, time slots can be booked only until April 2nd, 2021.

Each visitor needs his or her personalized time slot ticket.

For simple traceability, name, address, and e-mail are recorded.


Error message:

You have the opportunity to put several tickets into your shopping basket, however, you can only book 1 time slot. If you try to book more than 1 time slot, you will receive an error message.

For general questions, please contact our Visitor Service; in specific cases, contact our Sales Department at vertrieb@kunstsammlung.de

Cloakrooms, lockers and belongings

Large bags, backpacks and bulky or wet items must be checked at the cloakroom orleft in a locker. Please check or leave your jacket as well. Small handbags maybe taken into the exhibition galleries.

In both museums, cloakrooms and lockers (free of charge) are found in the entrance areas.

As a rule, objects lost in the museum are surrendered to the ticket counter. Staffmembers will then deposit these objects with the security center.

After a period of time, lost objects are handed over to the lost property office. In the event you have left objects behind in the locked locker, you may retrieve them on the following day during museum hours.

During your visit

Taking photographs for private purposes is permitted in the exhibition galleries. For reasons of copyright protection, we may prohibit the taking of photographs in special exhibitions, or in front of specific works. The corresponding notices will be posted on site.

Taking photographs or filming for commercial purposes of any kind is permissible only with prior written agreement (filming permit).

Sketchpads in DIN A3 format, as well as pencils, may be brought into the exhibition galleries.

Please understand that telephoning in the museum is undesirable. Eating and drinking, as well as smoking, is not permitted in the exhibition galleries.

Parents, legal guardians, and group leaders are responsible for the appropriate conduct of the children and young people in their charge.

The primary task of the supervisory staff is to protect the exhibit objects from damage.

Folding chairs can be borrowed from the cloakroom free of charge, and can be taken into the exhibition galleries.

Accessibility

The K20 and the K21 are accessible for the most part.

In the event of queues or longer waiting times, bearers of an official disabled person’s pass will receive preferential admittance.

Visitors with walking impairments may borrow wheelchairs from the cloakroom free of charge for the duration of the visit (if possible, with prior registration with the visitor service).

Als available at the cloakroom (also without prior registration) are folding chairs that can be used as walkers.

With the proper credentials, seeing eye dogs and service dogs for disabled individuals can be brought into the museum.

Chaperones for blind or visually impaired visitors pay no admission charge.

General terms and conditions

Our Visitor Service is happy to receive feedback of all kinds.

Please use our contact form, or send an e-mail to service@kunstsammlung.de

Offered in the public areas of the K20 and the K21 is cost-free Internet access: Wi-Fi hotspots are located in the entrance area, in the Trinkaus Auditorium, in the library, and in the Salon20 in the K20 and the piazza and Salon21 in the K21.

Please use your web-enabled terminal device to connect to the networks “K20 public” and “K21 public” and accept the general conditions for the Internet access service of the Kunstsammlung Nordrhein-Westfalen.

You can find the​ GTC of the Kunstsammlung Nordrhein-Westfalen in the imprint of this Internet page.

The house regulatio​ns of the Kunstsammlung Nordrhein-Westfalen are displayed at the ticket counters of the K20 and the K21.

Registration and information

Visitor’s Service
Tel +49 (0) 211 83 81-204
Fax +49 (0) 211 83 81-209
service@kunstsammlung.de

More on visiting

Bibliothek

Library

Bibliothek

Museum Shop

Bibliothek

Café & Restaurant